Claims Information
Your travel insurance claim is very important to us. Vacation Rental Insurance
is committed to providing prompt, fair and equitable claims service.
On our Request a Claim Form page, you can download the forms needed for a variety of covered benefits.
The CSA Claims Department Pledges the Following to All Insured Guests:
- Claim forms are issued the same day notification of a claim is received.
- On receipt of your completed claims form, it will be assigned to a representative who will manage the file to resolution. An initial acknowledgement letter is sent to you by your assigned representative, so you will know who to contact if any questions arise regarding your claim.
- All correspondence and required documentation are processed in a timely manner.
- Phone calls are returned within one business day (most calls are returned on the same day they are received).
- Our claims management team reviews all claim denials prior to your notification.