Travel Insurance Frequently Asked Questions (FAQs)

What is a covered event?
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We have a dedicated travel agent line staffed with customer service representatives trained to meet your specific needs: 1-888-334-4456. Your customers can reach us toll-free at (800) 711-1197. Customer service hours are 5:00 a.m. to 7:00 p.m. Pacific time Monday through Friday and 6:00 a.m. to 3:00 p.m. Pacific Saturday and Sunday.