Coronavirus (COVID-19) Notice

We are experiencing a high volume of customer phone calls and emails. You may experience an extended wait.
Coronavirus coverages vary by plan purchased. Please read our Coronavirus FAQ page for more information.

Guest Protect Plan Details


Underwritten by Generali U.S. Branch

Maximum Limit Per Person Maximum Limit Per Plan
Trip Cancellation
100% of Trip Cost Insured*
Trip Interruption
100% of Trip Cost Insured*
Travel Delay
$200 daily limit applies
$600 $6,000
Baggage $1,000 $10,000
Baggage Delay $1,000 $10,000
Medical and Dental $25,000 $250,000
Emergency Assistance
and Transportation
$1,000,000 $1,000,000
Accidental Death and Dismemberment
Travel Accident
$100,000 $100,000
Rental Car Damage (Not available to TX residents) $25,000 $25,000

*The maximum trip cost this plan covers is $50,000.

Coverages for Pre-Existing Medical Conditions

CSA may accept pre-existing medical conditions for you and your traveling companions as long as you purchase your plan prior to or within 24 hours of your final trip payment and you are medically able to travel at the time the coverage is purchased.

What is a pre-existing medical condition?

A pre-existing medical condition means a Sickness or Injury during the 60-day period immediately prior to your effective date for which you or your Traveling Companion:

  • Received, or received a recommendation for, a diagnostic test, examination, or medical treatment, or
  • Took or received a prescription for drugs or medicine.

Exclusions apply. Item two does not apply to a condition which is treated or controlled solely through the taking of prescription drugs or medicine and remains treated or controlled without any adjustment or change in the required prescription throughout the 60-day period before coverage is effective under this Policy. Please see your state-specific Description of Coverage/Policy for complete details.


Provided by CSA's Designated Provider

On Demand Medical Care

Getting sick on vacation is never fun, but it doesn't have to be difficult to find the medical care you need. With just one call, we can provide you with immediate access to on-call physicians, medical advice, even referral to a physician near you using CSA's designated provider network of 30,000 physicians and 850,000 service providers worldwide.

Teladoc (formerly Consult A Doctor)

Connect instantly with a network of physicians for information, advice, and treatment, including prescription medication, when appropriate. Save time and money and get back to enjoying your vacation.

No Out-of-Pocket Medical Expenses

If you get sick or injured while traveling, we can get you to a trusted provider and even handle the payment for acute treatments up to $1,000.

24-Hour Emergency Assistance Services

These services offer on-the-spot and immediate assistance for unexpected problems that can arise during your trip. The hotline operates 24/7 for help anytime, any place while traveling.

  • Medical Referral
  • Traveling Companion Assistance
  • Emergency Cash Transfer
  • Legal Referral
  • Locating Lost or Stolen Items
  • Vehicle Return
  • Replacement of Medication and Eyeglasses
  • Interpretation/Translation
  • Emergency Message Relay
  • Pet Return

Concierge Services

Get pre-trip assistance, and help scheduling golf tee times, making restaurant, airline and rental car reservations, and ticketing for entertainment and other special events.

Identity Theft Resolution Services

A service that provides assistance when your identity has been compromised while traveling on your vacation. This safeguard is automatically included for a full 180 days starting on your scheduled departure date. ID Theft Resolution does not provide assistance for thefts involving non-U.S. bank accounts.

Roadside Assistance

Provides 24-Hour Roadside Assistance which includes:

  • Towing Service
  • Battery Jump/Minor Roadside Adjustments
  • Vehicle Winching/Extraction: Your vehicle will be winched if it is stuck in a ditch, mud or snow as long as it is accessible from a normally traveled roadway
  • Locksmith Service
  • Flat Tire Change: A flat tire will be changed with the insured's spare tire
  • Fuel Delivery