Request Your Claim Forms
Filing a claim on your Vacation Rental Insurance or Security Deposit Protection plan is a relatively easy process. Please follow these steps to expedite your claim:
1. Request a Travel Insurance Claim Form
Determine which type of claim form you need. Then download it using the links in the list below. Print and complete the form. Please include any required documentation to support your claim.
Please Note: You will need Adobe Reader to open the PDF files. Download a free copy from the Adobe Web site. If you are experiencing problems viewing the PDF, please upgrade to Acrobat Reader 9 or higher.
Questions? Call CSA's Claims Department toll-free at (800) 541-3522.
2. Provide the Required Documentation
After you complete your travel insurance claim form, visit our Required Documentation page for a complete list of the supporting documentation needed to complete the claim process.
Note: If your trip is cancelled due to a sickness or injury, please make sure the required party
signs a patient authorization as medical records may be required to finalize the claim.
Download the Patient Authorization form 
For all Travel Accident claims, please call CSA at (866) 999-4018.
3. Submit Your Form(s) and Documentation to CSA
Mail your completed form(s) and required documentation to CSA at the address below. For your convenience, you can also call, fax, e-mail or write CSA to request a Vacation Rental Insurance claim form.
- Telephone
- (800) 541-3522
- Fax
- Toll-free nationwide: (877) 300-8670
- In San Diego: (858) 810-2505
- CSA Travel Protection
- P.O. Box 939057
- San Diego, CA 92193-9057